Customer Service

Shipping and Delivery

Ordering

Online

Avoid the crowds: order online! You can place your order online and have it shipped to you or select in-store pickup to avoid waiting in a line or waiting for shipping.

By Phone

Call the bookstore at 334-493-5474 during regular business hours to place your order over the phone. We’ll be happy to take your order. You can use our website as a guide for your order.

Shipping & Delivery Options and Fees

Store Pickup

Ship online orders to your campus store for FREE ‘Store Pickup’ on the Delivery Options page. We’ll send you an e-mail when your order is ready for pickup.

USPS Shipping

Ship online orders to you for $7.55 plus $2.00 per item

Shipping is only available for self-paying students (i.e., cash, check, credit cards.) Students using scholarship or financial aid funds in the Bookstore are not eligible for shipping at this time.

Returns and Exchanges

Textbook Refunds

Refunds will only be given three days from the first day of class.  Receipts are required for all refunds. Full refunds will be given for new books only if the books are returned in an unused condition. Purchased used books are refunded at the purchase price. A check will be issued to the student by the Business Office for any unused credit of purchase that was made by cash payment. Allow two weeks for processing of a refund check. Program-specific supply kits are only eligible for returns if they have not been opened.